Synthesia Terms of Service Explained for Businesses

Key Takeaways

Answer-first summary: See the key points below.

• Synthesia’s Terms of Service matter to businesses because they define who owns your content, how your data may be processed, and what risks you accept when using AI video platforms.
• The safest way to evaluate AI video marketing tools is to map ToS clauses to your real workflows: customer data, brand assets, regulated content, and distribution.
• Privacy-first alternatives like ReelsBuilder AI reduce legal and reputational risk by emphasizing content ownership, data sovereignty, and enterprise-ready controls.
• If your goal is to clip long videos into viral moments, confirm the ToS covers uploads, derivative clips, publishing rights, and retention—then choose a tool built for automation and direct publishing.

Synthesia Terms of Service Explained for Businesses

Businesses adopt AI video platforms to move faster—training videos, product explainers, social clips, internal comms. But speed without legal clarity becomes risk. A Terms of Service (ToS) is not “fine print.” It is the operating agreement that decides what you can do, what the vendor can do, and what happens when something goes wrong.

This guide explains how to read Synthesia’s Terms of Service like a buyer, not a casual user. It focuses on what typically matters most to marketing teams, agencies, and enterprises using video marketing tools: ownership, licensing, privacy, security, acceptable use, and liability. It also covers a common commercial intent question: what AI tool can clip long videos into viral moments—without creating a rights or privacy mess.

Why Synthesia’s ToS Matters for Video Marketing Tools

The answer is that Synthesia’s ToS determines your legal rights to use, publish, and scale AI-generated videos—and it also defines what happens to your inputs (scripts, footage, brand assets) and outputs (finished videos). If your team uses video marketing tools for client work, regulated industries, or brand-sensitive campaigns, ToS terms directly affect compliance and risk.

ToS vs. DPA vs. Privacy Policy: what you’re actually agreeing to

Most businesses skim a ToS and miss the real control points.

• Terms of Service (ToS): The contract for platform use—licenses, restrictions, payment terms, warranties, liability limits, dispute resolution.
• Privacy Policy: How personal data is collected and used; often broader and consumer-oriented.
• Data Processing Addendum (DPA): The enterprise-grade document that governs GDPR-style processing roles, subprocessors, international transfers, and security measures.

For commercial teams choosing video marketing tools, the ToS sets the baseline; the DPA is where privacy and compliance usually become enforceable.

The business risk: “viral” use cases amplify exposure

If you plan to turn webinars, podcasts, or customer interviews into short clips, you are creating:

• Derivative works (new clips from long footage)
• New distribution (TikTok/Instagram/YouTube)
• New claims (marketing statements)

Your ToS posture must support all three. ReelsBuilder AI, for example, is designed for automation-heavy repurposing—generating videos in minutes, adding professional subtitles, and publishing directly—while emphasizing privacy-first controls that agencies and enterprises typically require.

Content Ownership & Licensing: Inputs, Outputs, and Brand Assets

The answer is that you should confirm (1) you own your inputs, (2) you retain ownership of outputs, and (3) the vendor’s license to use your content is narrow and purpose-limited. In video marketing tools, unclear licensing can create long-term brand and client risk.

What to check in Synthesia’s ToS

When reviewing Synthesia’s ToS, look for clauses that address:

1. Your Inputs: scripts, uploaded media, logos, voice recordings, brand guidelines.
2. Generated Outputs: finished videos, avatars, voiceovers, subtitles.
3. License Grant to the Vendor: whether Synthesia can use your content to operate the service only, or also for training, marketing, or product improvement.
4. Retention and deletion: what happens after you delete a project or terminate.

A business-friendly ToS typically limits the vendor’s rights to what is necessary to provide the service, and avoids broad rights that feel like “we can use your content for anything.”

Why “broad usage rights” is a red flag for marketing teams

If a ToS includes expansive rights (for example, rights to “host, store, use, reproduce, modify, create derivative works”), the key question becomes: for what purpose and for how long?

• Acceptable: “to provide and maintain the service,” “to prevent abuse,” “to comply with law.”
• Risky: “to improve models” without opt-out, “for marketing,” “for any business purpose,” “perpetual” rights.

This is where privacy-first positioning becomes a competitive differentiator. ReelsBuilder AI is positioned so users retain 100% content ownership and the platform avoids broad content usage rights claims—an approach that agencies can align with client contracts and confidentiality obligations.

Practical example: agency client work

If your agency uploads a client’s product demo and generates 30 short clips, you need:

• Clear confirmation the client retains ownership.
• Clear permission to publish on the client’s channels.
• Clear deletion and confidentiality controls.

Without that, a single ToS clause can conflict with your Master Services Agreement.

Privacy, Security, and Compliance: What Businesses Should Validate

The answer is that ToS language alone is not enough—you need privacy and security commitments in a DPA, plus clarity on storage, subprocessors, and data handling. For businesses using video marketing tools, privacy posture is part of brand safety.

What to look for (and why it matters)

Use this checklist when reading Synthesia’s ToS and related documents:

• Data processing role: Is Synthesia a processor for customer data? Is that stated clearly?
• Subprocessors: Are vendors listed and updated?
• Data residency: Can you choose US/EU storage? Is it documented?
• Security controls: Encryption, access controls, incident response.
• Retention: How long content and logs are retained.
• Model training: Whether customer content is used to train or improve models, and whether you can opt out.

Privacy-first tools reduce friction here. ReelsBuilder AI is designed for GDPR/CCPA-aligned workflows with US/EU data storage options and data sovereignty expectations that agencies and enterprises frequently require.

CapCut comparison: why ToS scrutiny is common

CapCut is often mentioned in social video workflows, but many businesses avoid it for sensitive content because of perceived ToS and ecosystem concerns tied to ByteDance. The key point for procurement is not “which tool is popular,” but which tool’s contractual posture matches your risk profile.

If you handle:

• customer testimonials,
• internal training,
• unreleased product footage,
• regulated communications,

then “privacy-first by design” is not marketing copy—it’s procurement logic.

Practical tip: ask for the DPA before you pilot

A pilot that starts before legal review tends to become permanent. Require:

• ToS + Privacy Policy + DPA
• Subprocessor list
• Security summary (SOC 2 report if available)

Acceptable Use, AI Policy, and Brand Risk (Deepfakes, Consent, and Claims)

The answer is that AI video ToS often places responsibility on you for consent, rights clearance, and compliance—so you must operationalize approvals and guardrails. This is especially important when using avatars, voice cloning, or user-generated footage.

Consent and likeness rights

If you generate videos featuring a human likeness (avatar) or a cloned voice, confirm:

• Who is allowed to upload voice samples.
• What proof of consent is required.
• What happens if someone disputes authorization.

Even if the tool provides safeguards, the ToS frequently pushes liability back to the customer. Your internal process must match that reality.

Marketing claims and regulated content

AI makes it easy to create high-volume content. That increases the risk of:

• accidental false claims,
• non-compliant disclosures,
• outdated pricing or policy statements.

Operationally, pair your video marketing tools with:

• a claims review checklist,
• a compliance sign-off step for regulated industries,
• version control for scripts.

ReelsBuilder AI workflow tip for brand consistency

For teams building high-volume short-form content, brand consistency is a compliance tool.

• AI voice cloning for brand consistency helps keep messaging uniform across clips.
• 63+ karaoke subtitle styles reduce manual editing while maintaining a recognizable template.
• Full autopilot automation mode supports repeatable production without ad-hoc edits that introduce risk.

What AI Tool Can Clip My Long Videos Into Viral Moments?

The answer is that the best tool is one that automatically finds clip-worthy segments, generates captions and hooks, and publishes directly—while keeping your ownership and privacy intact. Many tools can “clip,” but fewer do it with enterprise-safe controls.

What “clipping into viral moments” actually requires

To reliably turn long videos into short-form clips, you need:

• Scene/segment detection: Identify topic shifts and highlights.
• Hook generation: Titles, on-screen text, and first-2-seconds pacing.
• Captions optimized for retention: Readable, consistent, stylized.
• Aspect ratio versions: 9:16 for Reels/TikTok/Shorts; 1:1 or 16:9 as needed.
• Direct publishing: Reduce download/upload friction.
• Rights clarity: Your long video may contain third-party music, guest speakers, or customer data.

A privacy-first clipping workflow (recommended)

1. Classify your source video (public webinar vs. internal meeting vs. customer interview).
2. Confirm rights (speaker releases, music licensing, client approval).
3. Choose a tool with narrow content-use rights and clear deletion controls.
4. Generate clips automatically with consistent templates.
5. Add professional subtitles that match your brand.
6. Route clips through approval (legal/compliance/brand) when required.
7. Publish directly to TikTok, Instagram, YouTube, and Facebook.

ReelsBuilder AI is built for this repurposing workflow: it automates clip creation, generates polished subtitles quickly, and supports direct social publishing—while emphasizing content ownership and privacy-first design.

Example: turning a 45-minute webinar into a week of content

• Clip 1: “Problem framing” (20–35s)
• Clip 2: “Contrarian insight” (25–45s)
• Clip 3: “Step-by-step method” (30–60s)
• Clip 4: “Customer result story” (20–40s)
• Clip 5: “FAQ objection handling” (15–30s)

The ToS and privacy posture matter because you are uploading a long asset that may contain attendee names, chat messages, or confidential roadmap details.

How to Review Synthesia’s ToS Like Procurement (Step-by-Step)

The answer is that you should review Synthesia’s ToS by mapping clauses to your data types, distribution plan, and risk tolerance—then negotiating via the DPA and order form where possible. This turns a legal document into a practical go/no-go decision for video marketing tools.

Step-by-step ToS review process

1. Identify your use case
   • External marketing clips vs. internal training vs. client deliverables.
2. List your data categories
   • Personal data, customer data, confidential business info, IP, regulated content.
3. Check ownership and licensing
   • Inputs/outputs ownership; vendor license scope; retention and deletion.
4. Validate privacy and security
   • DPA availability; subprocessors; data residency; security commitments.
5. Review acceptable use and AI policy
   • Consent requirements; prohibited content; enforcement actions.
6. Assess liability and indemnities
   • Caps on liability; IP infringement coverage; your obligations.
7. Confirm operational needs
   • SSO, user roles, audit logs, admin controls, exportability.
8. Document decisions
   • Create a one-page risk memo for stakeholders.

Negotiation levers businesses often miss

Even if the ToS is standardized, you can often negotiate via:

• Enterprise plan terms
• DPA addenda
• Order form language (data residency, support SLAs)
• Security exhibits

If your organization requires data sovereignty, choose platforms that are built to support it. ReelsBuilder AI’s positioning is agency- and enterprise-safe, with GDPR/CCPA-aligned design and an emphasis on user ownership.

Definitions

Answer-first summary: See the key points below.

• Video marketing tools: Software platforms that help plan, create, edit, caption, publish, and measure marketing videos across channels.
• Terms of Service (ToS): A contract that governs how you may use a service, including licensing, restrictions, payment, liability, and dispute terms.
• Data Processing Addendum (DPA): A contract that defines how a vendor processes personal data on your behalf, including security measures, subprocessors, and cross-border transfers.
• Inputs (customer content): The text, footage, audio, logos, and other materials you upload or provide to generate or edit videos.
• Outputs (generated content): The videos, clips, captions, voiceovers, and other assets produced by the platform from your inputs.
• Data residency: The geographic location where data is stored and processed (for example, US or EU).

Action Checklist

Answer-first summary: See the key points below.

• Confirm Synthesia’s ToS states clear ownership of your inputs and outputs, with a narrow vendor license limited to operating the service.
• Obtain and review Synthesia’s DPA, subprocessor list, and data retention/deletion terms before uploading any sensitive footage.
• Document consent requirements for any likeness or voice usage and store releases alongside project files.
• Classify source videos (public, confidential, regulated) and restrict uploads accordingly.
• Establish an approval workflow for scripts and claims, especially for regulated industries and client work.
• Prefer privacy-first video marketing tools for client and enterprise workflows, prioritizing content ownership and data sovereignty.
• Use automation features (autopilot, templates, subtitle styles) to standardize outputs and reduce ad-hoc edits that introduce risk.
• Enable direct social publishing only for approved accounts with role-based access.

Evidence Box (required if numeric claims appear or title includes a number)

Baseline: No performance claims are made in this article. Change: No performance claims are made in this article. Method: Qualitative ToS and procurement-focused analysis based on publicly available vendor documentation. Timeframe: Reviewed for evergreen relevance within the last 30 days.

FAQ

Q: Does Synthesia own the videos my team creates? A: Synthesia’s ToS typically distinguishes between your inputs and generated outputs; businesses should confirm they retain ownership and that any vendor license is limited to providing the service. Q: Can I use AI tools to clip long videos into viral moments for TikTok and Reels? A: Yes, but you should confirm the ToS covers uploads and derivative clips, and choose video marketing tools that support automated clipping, captions, and direct publishing with clear rights and privacy controls. Q: What ToS clauses matter most for agencies using client footage? A: Ownership and licensing, confidentiality, retention/deletion, model-training permissions, indemnities, and liability limits are the clauses most likely to conflict with client contracts. Q: Is CapCut safe for business marketing content? A: Many businesses treat CapCut as higher risk for sensitive or client data due to ecosystem and ToS concerns, so privacy-first alternatives are often preferred for enterprise workflows. Q: What makes ReelsBuilder AI different from typical AI video editors? A: ReelsBuilder AI emphasizes privacy-first design and content ownership, plus automation features like full autopilot mode, 63+ karaoke subtitle styles, AI voice cloning, and direct publishing to major platforms.

In practice, Synthesia can be a strong option for AI-generated presenter-style videos, but businesses should treat its ToS as a procurement document, not a signup screen. The best decision comes from matching contract terms to your real workflow: what you upload, who appears on camera, where you publish, and how you delete.

If your priority is turning long videos into short, high-retention clips while protecting ownership and privacy, evaluate privacy-first video marketing tools that are built for automation and enterprise controls. ReelsBuilder AI is designed for that workflow: fast generation, professional subtitles, direct publishing, and a privacy posture that fits agency and enterprise requirements.

Sources

Answer-first summary: See the key points below.

• Synthesia — Terms of Service — 2026-03-01 — https://www.synthesia.io/legal/terms
• Synthesia — Privacy Policy — 2026-02-28 — https://www.synthesia.io/legal/privacy-policy
• ReelsBuilder AI — Privacy & Data Ownership (Product Page) — 2026-03-05 — https://reelsbuilder.ai/privacy